Would you love the opportunity to use your technical depth and domain experience for the
chance to transform the future of an industry? If you are as passionate as us, about
developing with a futuristic approach in mind, love solving complex problems, and pushing
the boundaries to turn vision into reality, you will be interested in joining Escalon Services
as a Technical Content Writer.
You will collaborate closely with cross-functional teams, including product managers,
engineers, and end users, to gather information and produce top-notch technical
documentation, user guides, release notes, and especially training documentation and
walk-throughs using recorded on-screen video. Responsibilities include:
Meet end-to-end documentation requirements, content generation (technical writing,
diagrams, screenshots, etc.), publication, and follow up.
Engage in Product and Engineering squad meetings as needed to develop an understanding
of core products and features.
Revise documents in a timely way to support ongoing product updates and changes.
Become a technical documentation subject matter expert in multiple product areas.
Develops, recommends, implements, and adheres to technical communications
Develops training videos and help screens.
High demonstratable empathy for our end users.
Outstanding communication skills and comfortable speaking to crowds.
Working knowledge in MS Office (especially PowerPoint).
Experience in designing technical course content.
Knowledge of wiki and screen capture tools (video editing a plus).
Strong editing and mentoring skills.
Minimum qualification – Any Graduate
No. of years of experience – 4-10 years
Communication level – Excellent
Escalon Business Services is located in Mohali with headquartered in Palo Alto, CA, United
States. Escalon is a 500 crore and growing Fintech company. It is a technology-based
Accounting, Tax Preparation, Risk, and Payroll Service provider. Escalon has 1000+ total
employees across all its locations.
UG: Any Graduate
Skills highlighted with " " are preferred keyskills.