Profile Onboarding ATL
Exp. 4+ yrs
The candidate will lead a team to implement SOP, documentation with first-time clients and help facilitate them get onboarded. Candidate will help excel the experience of clients, map relevant processes and document them
Duties & Responsibilities:-
- Manage standard process and best practices to bring clients onboard and online in the stipulated timeframe
- Manage the provisioning process, including the creation of groups/users, and any other areas that require modification / process improvements
- Deliver dashboards & reports to the higher management daily, weekly & monthly
- Maintain a high level of process quality and consistency as well as an excellent relationship with the clients
- Graduate/Post Graduate (Preferably Commerce).
- MS Visio proficiency
- Excellent communication skills (Verbal and Written).
- Strong analytical skills
- Minimum 5 years of post-qualification experience in BPO/KPO industry.
UG:B.Com in Any Specialization
Escalon Business Services Pvt Ltd
Escalon provides one-stop shop for all your essential business services
Contact Company:Escalon Business Services Pvt Ltd
Address:A 40 A,2nd Floor,SVEPL Building,CO-DEVELOPER QUARK, CITY SEZ,INDUSTRIAL AREA, PHASE 8-B, MOHALI, Punjab, India